Introducing Professional Client E-mail Templates to ARI

As part of our most recent update, we are providing ARI(Auto Repair Software) users with the capacity to represent their businesses in the best light possible. The app now supports a collection of templates used to send e-mails for Invoices, Estimates, Vehicle Inspections, or Service Reminders directly to your clients. In previous versions – those used to be plain text e-mails with limited customization options.

These client e-mails also contain a link to your customized Online Booking Page, making it easy for them to connect with you and schedule their next appointment for your shop.

The info in those e-mails is pre-filled and comes from your ARI Vehicles, Inventory, and Client libraries. Before you send an e-mail to a client – you can preview how it will look in their inbox and address any issues if necessary.

Now – look at how they will appear to your clients in the app.

Invoice/ Estimates Template

You can use them to notify clients that their invoice is ready and needs to be paid. They will see the pay now option after they open the web invoice. Additionally, they can follow the online appointment link and book the next service in your shop.

Template items:

• a VIN
• vehicle make and model
• client name
• balance due
• basic company info such as logo and company name
• web invoice link
• online booking link

Vehicle Inspection Templates 

Let clients know what’s the overall condition of their vehicles. Send them a complete vehicle inspection and let them book an appointment quickly if something needs to be fixed urgently.

Template items:

• vehicle year
• vehicle make and model
• client name
• basic company info such as logo and company name
• online booking link

Service Reminder Template

This e-mail contains all the essential information that informs people when and what type of service needs to be done on their vehicle. Then it’s followed up with an online booking link, so your clients don’t forget to schedule their next appointment and miss the deadline.

Template items:

• vehicle year
• vehicle make and model
• client name
• basic company info such as logo and company name
• online booking link
• service type
• date/ miles service due

Our idea moving forward is to give you further customization options that will make your messages stand out in a big way. We are open to feedback regarding the templates and want to make them as usable.